A Mother. A Veteran. A Caregiver. An Advocate.
I’m T. M. Thomas, the founder of PALS.
My journey into advocacy started from a deeply personal place. As a disabled veteran and a mother of two children with significant disabilities. I found myself in the middle of systems that didn’t understand or support families like mine. I didn’t set out to become an advocate, but life gave me no other choice. Over time, the challenges I faced became the reason I learned, fought, and stood up. Not just for my children, but for others who needed a voice too.
I fought to secure my children’s education, pushed through layers of medical red tape, and worked tirelessly to keep a roof over our heads, especially when it felt like everything was stacked against us. I’ve written IEP letters, challenged unjust housing and Medicaid decisions, sat through difficult meetings, endured frustrating delays, and faced the fear of not knowing what to do next.
Over time, I realized something powerful: too many families are fighting the same battles without the tools, knowledge, or support they need to succeed.
That’s why I created Parent Advocacy Letter Services (PALS).
Through strategic letter writing, accessible toolkits, and personalized guidance, I help parents and individuals advocate for themselves and their loved ones with clarity, confidence, and purpose.
You don’t have to navigate this alone. I’ve been there and I’m here to help.
My Promise to You
I will listen with empathy and understanding, because your story matters.
I will advocate fiercely for your rights. Ensuring schools, landlords, and healthcare providers meet their legal obligations.
I will empower you with knowledge and tools, so you can navigate any system with confidence.
About Us
PALS is dedicated to empowering individuals and families to navigate complex systems and advocate confidently for their rights. Whether you're facing challenges in special education, housing, medical care, or other areas where advocacy is needed, we’re here to support you.
Our mission is to make advocacy accessible, practical, and affordable. We provide comprehensive tools, clear templates, and expert guidance designed to help you communicate your needs effectively and take action with confidence.
At PALS, we believe that no one should feel alone when fighting for what’s right. With the right support and resources, you can advocate for meaningful change and achieve lasting results for yourself and your loved ones.
Our Core Values
Advocacy
We fight for your rights with compassion and determination.
Empowerment
We equip you with the tools and knowledge to advocate confidently.
Equity
We believe everyone deserves equitable access to education, housing, healthcare, and other essential services.
Community
We create a supportive community where individuals feel heard, understood, and empowered.
Testimonials
Exceptional Advocacy and Support - Highly Recommend PALS!
I cannot recommend Parent Advocacy Letter Services (PALS) highly enough! They were an absolute game-changer for my family in navigating challenges with my child's school. Instead of responding with emotions, PALS ensured that our communications were grounded in laws and rights, giving us the confidence to advocate effectively. Their turnaround time was incredible fast, and they provided detailed updates on IEP violations, ensuring that we stayed informed every step of the way. We also relied on their expertise for Due Process proceedings, and their support was invaluable. If you need a knowledgeable, responsive, and dedicate advocacy service to ensure your child's educational rights are protected, PALS is the way to go! Their professionalism and commitment to families make them a true asset in the fight for educational equity. Thank you, PALS, for everything you do!
Nikole (GA)
Letters That Make Schools Listen—Fast.
In watching Mrs. Thomas interact with the school system, it's clear that her name rings bells! Her letters get immediate attention and prompt results. Her diligence is unmatched!
Robert (GA)
Preventing Housing Discrimination
PALS empowered me to advocate effectively. Their legal letters helped me avoid eviction due to discriminatory practices.
Charles (NC)
Incredible Experience with PALS!
My family has had an incredible experience working with Mrs. Thomas. Having a disabled child in special education and fighting with the school district can be such a confusing, overwhelming, and isolating experience. We were experiencing numerous issues both with our child's IEP and supports as well as general issues with the district that have been going neglecting. Mrs. Thomas was able to get right to the heart of the issues we were having and knew exactly which laws were being violated. Her letters and complaints are very well informed and concise, and she does a great job of explaining the law to staff and parents that may be unfamiliar. She always responds to us very quickly and is prompt in her communications with the district. Mrs. Thomas is a fierce advocate for disabled children, and any parent is lucky to have her in their corner!
Liz (GA)
PALS' Medical Advocacy
The medical advocacy letters ensured my husband received the care he deserved. PALS helped us navigate a difficult healthcare system with confidence.
Valerie (NC)
Guiding Families Through Insurance Battles
Mrs. Toysha Thomas is truly a God-send. I am so thankful for being introduced to her through her mother, Valerie. Toysha has been a blessing, and I have been telling family and friends about her services. Her dedication, professionalism, and compassion shine through in the way she supports her clients. I am grateful for all she has done to help us navigate this process.
— Mary J. Clark (NC)
Ready to take the next step?
We understand that every situation is unique. Reach out to us for a personalized plan tailored to your specific needs. Our team is committed to providing compassionate and effective advocacy support. Fill out the form below or give us a call – we're ready to listen.