A Mother. A Veteran. A Caregiver. A Case Builder.
I’m T. M. Thomas, the founder of PALS, and my goal is simple. I want you to have the structure, clarity, and support you need to fight for yourself.
My Story
My advocacy journey started at home. As a disabled veteran raising two children with significant disabilities, I had to learn how to navigate schools, hospitals, insurance, housing departments, and government agencies. None of it came easy, and no one hands you a manual.
I fought through IEP processes, medical denials, housing challenges, traumatic experiences, and endless paperwork. Over time, I became the person people came to for guidance. I realized families were not losing because they were wrong. They were losing because they didn’t have clear documentation, organized evidence, or strong written records.
That became my specialty.
Today, I help individuals build their cases by preparing the documents, timelines, and exhibit lists that strengthen their position. I do not practice law or offer legal advice. I prepare you to advocate for yourself with confidence and clarity.
My Promise to You
I will listen fully.
I will take your situation seriously.
I will prepare your documents with care and accuracy.
I will help you organize your case so your truth is clear.
I will equip you with the tools to advocate for yourself at any stage.
You deserve to be heard. You deserve to be prepared. You deserve support that respects what you have been through.
About Us
PALS provides professional document preparation and case-building support for individuals facing complicated or stressful situations. While we do not provide legal advice or representation, we help clients prepare clear and organized documentation for many types of disputes, complaints, or modifications.
We support individuals across the country with:
Case organization
Document preparation
Evidence summaries
Exhibit lists
Timelines
Official forms and letters
Complaint packets
Administrative appeal preparation
Written statements and summaries
Our mission is to make case preparation accessible, affordable, and understandable. With strong documentation and a clear paper trail, you can walk into any meeting, mediation, court filing, or agency review with confidence.
You are not alone. PALS is here to help you prepare.
Our Core Values
Advocacy
We stand beside you and help you build the documentation that allows your voice to be heard.
Empowerment
We give you clarity, structure, and tools that help you advocate for yourself.
Equity
We believe everyone deserves a fair chance to be treated with dignity, respect, and justice.
Community
We create a safe and supportive space where individuals feel understood and prepared.
Testimonials
Exceptional Advocacy and Support - Highly Recommend PALS!
I cannot recommend Parent Advocacy Letter Services (PALS) highly enough! They were an absolute game-changer for my family in navigating challenges with my child's school. Instead of responding with emotions, PALS ensured that our communications were grounded in laws and rights, giving us the confidence to advocate effectively. Their turnaround time was incredible fast, and they provided detailed updates on IEP violations, ensuring that we stayed informed every step of the way. We also relied on their expertise for Due Process proceedings, and their support was invaluable. If you need a knowledgeable, responsive, and dedicate advocacy service to ensure your child's educational rights are protected, PALS is the way to go! Their professionalism and commitment to families make them a true asset in the fight for educational equity. Thank you, PALS, for everything you do!
Nikole (GA)
Letters That Make Schools Listen—Fast.
In watching Mrs. Thomas interact with the school system, it's clear that her name rings bells! Her letters get immediate attention and prompt results. Her diligence is unmatched!
Robert (GA)
Preventing Housing Discrimination
PALS empowered me to advocate effectively. Their legal letters helped me avoid eviction due to discriminatory practices.
Charles (NC)
Incredible Experience with PALS!
My family has had an incredible experience working with Mrs. Thomas. Having a disabled child in special education and fighting with the school district can be such a confusing, overwhelming, and isolating experience. We were experiencing numerous issues both with our child's IEP and supports as well as general issues with the district that have been going neglecting. Mrs. Thomas was able to get right to the heart of the issues we were having and knew exactly which laws were being violated. Her letters and complaints are very well informed and concise, and she does a great job of explaining the law to staff and parents that may be unfamiliar. She always responds to us very quickly and is prompt in her communications with the district. Mrs. Thomas is a fierce advocate for disabled children, and any parent is lucky to have her in their corner!
Liz (GA)
PALS' Real Estate Advocacy
I had an excellent experience working with Mrs. Thomas. She is extremely detail-oriented and fought hard on my behalf, ultimately winning my case against a major corporation. Her dedication, thoroughness, and genuine care set her apart. I highly recommend her services. Her rates are also very affordable compared to traditional legal fees.
Valerie (SC)
Guiding Families Through Insurance Battles
Mrs. Toysha Thomas is truly a God-send. I am so thankful for being introduced to her through her mother, Valerie. Toysha has been a blessing, and I have been telling family and friends about her services. Her dedication, professionalism, and compassion shine through in the way she supports her clients. I am grateful for all she has done to help us navigate this process.
— Mary J. Clark (NC)
Ready to take the next step?
We understand that every situation is unique. Reach out to us for a personalized plan tailored to your specific needs. Our team is committed to providing compassionate and effective advocacy support. Fill out the form below or give us a call – we're ready to listen.